Legal Compliance

Privacy Policy

Effective Date: February 16, 2026

The American Institute of Bankers (AIB) is committed to protecting the privacy, confidentiality, and security of personal information collected through our website, membership platform, certification programs, and corporate services. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with AIB. By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal and professional information necessary to provide membership, certification, training, and verification services.

A. Personal Information
  • Full name
  • Date of birth
  • Contact information (email, phone number, mailing address)
  • Professional designation and employment details
  • Identification documents (where required for certification verification)
B. Professional Information
  • Educational background
  • Employment history
  • Banking experience
  • CPD records
  • Certification results and assessment data
C. Technical Information
  • IP address
  • Browser type
  • Device information
  • Website usage data (cookies and analytics)

2. How We Use Your Information

AIB uses collected information to:

  • Process membership and certification applications
  • Maintain membership records
  • Verify credentials and issue digital badges
  • Manage Continuing Professional Development (CPD) compliance
  • Provide training and event access
  • Respond to inquiries and support requests
  • Improve website performance and services
  • Comply with legal and regulatory requirements

We do not sell, rent, or trade personal information to third parties.

3. Legal Basis for Processing

We process personal information based on:

  • Contractual necessity (membership and certification services)
  • Legitimate institutional interests
  • Legal obligations
  • User consent (where applicable)

4. Data Sharing & Disclosure

AIB may share limited information in the following situations:

  • With verification users confirming credential status
  • With authorized training partners (where required)
  • With payment processors for transaction completion
  • When required by law, court order, or regulatory authority

We ensure that any third-party service providers maintain appropriate data protection standards.

5. Data Security

AIB implements reasonable technical and organizational security measures to protect personal data, including:

  • Secure server hosting
  • Encrypted communication (SSL)
  • Access controls and restricted database permissions
  • Regular system monitoring

While we strive to protect your information, no online system can guarantee absolute security.

6. Data Retention

Personal data is retained for as long as necessary to:

  • Maintain membership and certification records
  • Comply with legal obligations
  • Support verification services
  • Resolve disputes or enforce policies

Inactive records may be archived in accordance with institutional policy.

7. Cookies & Website Analytics

AIB may use cookies and analytics tools to:

  • Improve website performance
  • Understand visitor behavior
  • Enhance user experience

Users may disable cookies through browser settings; however, certain features of the website may be affected.

8. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of personal data (subject to legal obligations)
  • Object to certain data processing activities
  • Withdraw consent where processing is consent-based

Requests may be submitted to our Data Protection Officer via the contact details below.

9. International Data Transfers

As a U.S.-registered organization serving international members, personal data may be processed in the United States or other jurisdictions where AIB operates or partners. Appropriate safeguards are implemented to protect international data transfers.

10. Children’s Privacy

AIB services are intended for professional adults. We do not knowingly collect personal information from individuals under 18 years of age.

11. Policy Updates

AIB reserves the right to update this Privacy Policy periodically. Updates will be published on this page with a revised effective date.

Continued use of our services after changes indicates acceptance of the updated policy.

12. Contact Information

For questions regarding this Privacy Policy or data protection matters, please contact:

American Institute of Bankers (AIB)

Email: privacy@aib-usa.org

Website: www.aib-usa.org

Commitment to Privacy

The American Institute of Bankers is committed to maintaining the confidentiality, integrity, and responsible handling of all personal and professional information entrusted to us.